Effective Date: June 16, 2024
Welcome to 3bora’s Handyman (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, submit a form, or communicate with us.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Name, phone number, email address, service address, and any information you voluntarily provide through forms, calls, or messages.
Communication Data:
SMS messages, emails, call records, and appointment details related to your service requests.
Technical Information:
IP address, browser type, device information, and website usage data collected via cookies or tracking technologies.
2. How We Use Your Information
We use your information to:
Provide handyman and repair services
Respond to inquiries and customer support requests
Schedule appointments and send service updates
Send estimates, invoices, and payment reminders
Improve our services and website functionality
3. SMS Text Messaging & Opt-In
SMS Consent
By submitting your phone number through our website, forms, or by contacting us directly, you opt in to receive SMS/text messages from 3bora’s Handyman.
SMS Use
Text messages may include:
Appointment confirmations and reminders
Service updates and scheduling messages
Estimates, invoices, and payment notifications
Customer service communications
Opt-Out
You may opt out at any time by replying STOP to any SMS message.
Reply START to opt back in.
Message & Data Rates
Message and data rates may apply depending on your carrier and mobile plan.
4. Mobile Information Sharing
We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for marketing purposes.
Mobile information is used only for service-related communications directly from 3bora’s Handyman.
5. Cookies & Tracking Technologies
We may use cookies or similar technologies to improve website performance, analyze traffic, and enhance user experience. You can disable cookies through your browser settings.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
7. User Rights
You have the right to:
Request access to your personal information
Request corrections or deletion of your data
Opt out of communications at any time
To exercise these rights, contact us using the information below.
8. Children’s Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from children under 18.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.
10. Contact Information
If you have questions about this Privacy Policy or your data, contact us at:
